Privacy policy
Last updated: 04/10/2026
This policy explains how we use personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who is responsible
The controller is UAB Nauja oda eshop, A. Goštauto g. 8-215, LT-01108 Vilnius, Lithuania, company code 306079160. Contact: SPEPS.GROUP@protonmail.com.
What we process and why
| Purpose | Data | Lawful basis (UK GDPR) | Kept for |
|---|---|---|---|
| Processing and delivering your order, invoicing | Name, organisation, address, email, phone, order contents, payment details | Contract (Art. 6(1)(b)) | Accounting records 10 years; otherwise 3 years after your last order |
| Answering a message | Name, email, message, reference | Steps before a contract or legitimate interests (Art. 6(1)(b) and (f)) | 3 years after the last exchange |
| Preventing fraud and keeping the site secure | IP address, technical logs | Legitimate interests (Art. 6(1)(f)) | Up to 12 months |
| Accounting and legal obligations | Order and payment records | Legal obligation (Art. 6(1)(c)) | As required by law |
Who receives data
Hosting and running the site: Cloudflare, Inc. Form delivery and order notifications: Formspree, Inc. Cryptocurrency payments: NOWPayments. Customer relationship management: HubSpot, Inc. Delivery: Royal Mail Group Ltd. These providers act only on our instructions. We do not sell personal data.
International transfers
We are established in Lithuania, which is covered by UK adequacy regulations for the European Economic Area. Some providers are in the United States; transfers to them rely on the UK Extension to the EU–US Data Privacy Framework or on the International Data Transfer Addendum to the EU standard contractual clauses.
Your rights
You have the right to access your data, to have it corrected or erased, to restrict or object to processing, and to data portability. Write to SPEPS.GROUP@protonmail.com; we answer within one month. You can complain to the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, ico.org.uk, telephone 0303 123 1113. We would appreciate the chance to deal with your concern first.
Cookies and local storage
See Cookies and storage. We use no advertising cookies and no analytics.